- Are you manufacture?
Ans: Yes, we are factory with more than 20 years of manufacturing experience.
Q1 - What is your terms of payment?
Ans.: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q2 - What is your terms of delivery?
Ans.: EXW, FOB, CFR, CIF.
Q3 - How about your delivery time?
Ans.: Generally, it will take 7 -10 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4 - What is the warranty of our machine?
Ans.:Our main machine enjoys a 1 year warranty, during this time all accessories broken can be changed for a new one.And we provide videos for machine install and operation.
Q5 - What is your terms of packing?
Ans.: Generally, we use standard exported wooden case for LCL goods, and fixed well for FCL goods.
Q6 - Do you test all your goods before delivery?
Ans.: Yes, we have 100% test before delivery.And we will attach our inspect report for every machine.
Q7 - Do you Preferred provide wear parts for transacted clients?
Ans.: Yes, we have records for your clients, and will prefer providing accessories to clients.
Q8 - How do you make our business long-term and good relationship?
Ans.: 1. We keep good quality and competitive price to ensure our customers benefits;
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.Q9 - Do you have any certificates for your machine?
Ans.: All of our products coming with the certificates of CE, ISO9001.
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